Last Updated on December 30, 2023 by George Palmer
Bonjoro is a video engagement platform that lets online business owners send personalized video messages to their leads and customers. Bonjoro allows users to create quick personal videos so they can stand out, build trust, and drive sales more than their competitors.
Bonjoro offers a unique approach to customer engagement by connecting with audiences through the power of video.
One of Bonjoro’s key features is the ability to send customized videos to customers and track their interactions. This feature provides valuable insights into how recipients engage with the videos to enhance the effectiveness of customer communication.
How Bonjoro Works
Bonjoro works by enabling users to send personalized video messages to their leads, customers, or contacts.
Here’s how it works:
Sign Up and Integration: Users start by signing up for Bonjoro and connecting it to their existing CRM (Customer Relationship Management) or email marketing platform. This integration allows Bonjoro to access contact information.
Receive Notifications: When a new lead or contact enters the CRM or email list, Bonjoro sends a notification to the user. This notification includes details about the new contact.
Create a Video Message: The user can then create a personalized video message for the contact. This video can be recorded using Bonjoro’s mobile app or web-based recording tools.
Personalization: Users can mention the contact’s name, refer to specific details about their interactions with the business, or tailor the message based on the user’s goals.
Send the Video: Once the video message is recorded and personalized, the user can send it directly to the contact through Bonjoro’s platform. The video is sent via email or SMS, depending on the contact’s preferred communication channel.
Recipient Engagement: The contact receives the personalized video message and can view it. Bonjoro provides tracking features that allow the user to see if the recipient has watched the video and how they’ve engaged with it.
Follow-Up Actions: Based on the recipient’s response or engagement with the video, users can take follow-up actions. This can include sending additional messages, making a sales call, or nurturing the lead further.
Analytics and Insights: Bonjoro provides analytics and insights to help users understand the effectiveness of their video messages. This data can inform future strategies and campaigns.
Integration with Sales and Marketing Workflow: Bonjoro seamlessly integrates with existing sales and marketing workflows, ensuring that personalized video messages are delivered at the right moment in the customer journey.
Bonjoro Integration
Bonjoro offers integrations with a lot of popular software and platforms to enhance its functionality and make it a seamless part of your workflow to send personal videos to your customers at the perfect moment.
Here are a few integrations that Bonjoro supports:
CRM Systems: Bonjoro integrates with many CRM systems, including Salesforce, HubSpot, and Pipedrive. This integration allows you to automatically import contacts and trigger video messages based on CRM events.
Email Marketing Platforms: You can connect Bonjoro to email marketing platforms like Mailchimp, convertkit, and ActiveCampaign. This integration helps you to include personalized video messages in your email campaigns.
E-commerce Platforms: For e-commerce businesses, Bonjoro integrates with platforms like Shopify and WooCommerce. You can use it to send personalized thank-you videos to customers after they make a purchase.
Productivity Tools: Bonjoro integrates with productivity tools such as Slack and Trello. This allows teams to collaborate and receive notifications about new leads or customers that require personalized video messages.
Web Forms: You can connect Bonjoro to web form builders like Typeform and Gravity Forms. This integration lets you automatically send video messages to new leads who fill out forms on your website.
Zapier: Bonjoro supports integration with Zapier, a platform that connects thousands of apps and automates workflows. With Zapier, you can create custom workflows involving Bonjoro and other apps.
Mobile Apps: Bonjoro provides a mobile app for iOS and Android. It syncs with your contacts and notifications, making it easy to create and send personalized videos on the go.
Analytics and Reporting: Bonjoro offers integration with analytics and reporting tools like Google Analytics. This allows you to track the impact of your video messages on website traffic and conversions.
Payment Processors: For subscription-based businesses, Bonjoro integrates with payment processors like Stripe. You can use it to send personalized messages to customers when they subscribe or take specific actions related to payments.
Who is Bonjoro Suitable For?
Bonjoro is suitable for a wide range of businesses and professionals who are looking to improve and grow their customer engagement and communication.
It is particularly beneficial for:
Sales Teams: Sales professionals can use Bonjoro to send personalized video messages to leads and prospects, making a memorable impression and increasing conversion rates.
Customer Support: Customer support teams can use Bonjoro to provide personalized assistance, resolve issues, and build stronger customer relationships.
Marketing Professionals: Marketers can include Bonjoro in their campaigns to create engaging video content, nurture leads, and drive brand loyalty.
E-commerce Stores: Online retailers can use Bonjoro to thank customers for purchases, offer product recommendations, and encourage repeat business.
Real Estate Agents: Real estate professionals can send personalized property tour videos to potential buyers, enhancing the home-buying experience.
Educators and Trainers: Educators and trainers can use Bonjoro to send personalized video lessons, course updates, and motivational messages to students.
Entrepreneurs and Solopreneurs: Individuals running small businesses or startups can benefit from Bonjoro’s ability to build personal connections with customers.
Subscription-Based Services: Companies offering subscription services can use Bonjoro to engage with subscribers, reducing churn rates.
Nonprofits: Nonprofit organizations can leverage Bonjoro to connect with donors, volunteers, and supporters on a personal level.
Bonjoro Review: Pros and Cons
Pros
- Personalization: Bonjoro lets you send personalized video messages to leads and customers to build trust and establish stronger connections.
- Enhanced Engagement: Videos tend to capture more attention and engagement than text-based messages, and Bonjoro makes it easy.
- CRM Integration: It seamlessly integrates with various CRM systems to simplify your workflow.
- Improved Customer Service: Bonjoro simplifies client interactions to enhance customer service by providing a more personal touch.
Cons
- Time-Consuming: Creating personalized videos can be time-consuming, especially for large customer lists.
- Cost: While Bonjoro offers a free trial, the full-featured version comes at a cost, which may not be feasible for all businesses.
- Scalability: For businesses with a large customer base, managing personalized videos for every customer may become challenging.
Bonjoro Review: Pricing
Bonjoro offers a range of pricing plans to suit different needs:
